Refund Policy

Effective Date: 01/01/2024

At Benjas Technologies, we strive to provide high-quality website development, software solutions, and technological services. We understand that there may be situations where you need a refund. This Refund Policy outlines the conditions under which refunds are granted.

1. General Refund Policy

  • Due to the nature of our services, we offer refunds only under specific circumstances as outlined in this policy.

  • Refunds will be processed using the original payment method.

  • Refund requests must be made within [X] days of the purchase date.

2. Eligibility for Refunds

  • Website Development & Software Services: Refunds may be granted if the project has not started or if there is a failure to deliver as per the agreed-upon scope.

  • Digital Products: Due to the downloadable nature of digital products, refunds will not be provided unless the product is proven to be defective.

  • Subscription-Based Services: Refunds will not be issued for partially used subscription periods. Cancellations will apply to the next billing cycle.

  • Custom Software Development: Refunds are only considered if the project is canceled before development begins.

3. Non-Refundable Cases

  • Services that have been fully delivered and approved by the client.

  • Change of mind after work has commenced.

  • Delays caused by the client, including lack of communication or failure to provide necessary information.

  • Third-party service costs, such as domain registrations, hosting fees, or licenses purchased on your behalf.

4. How to Request a Refund To request a refund, please contact us at info@benjastech.com with the following details:

  • Your full name and contact details

  • Order or invoice number

  • Reason for the refund request

  • Any relevant supporting documents

Refund requests will be reviewed, and we will respond within [X] business days.

5. Processing Time If a refund is approved, it will be processed within [X] business days, and the amount will be credited back to your original payment method. Processing time may vary depending on your bank or payment provider.

6. Changes to This Refund Policy Benjas Technologies reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

7. Contact Us For any questions regarding this Refund Policy, please contact us:

Benjas Technologies
No. 52, Efab Estate, Lokogoma, Abuja, Nigeria
Email: info@benjastech.com
Phone: +2348066529278